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Tag: Customer Service

Other People’s Platforms – Dependencies Matter

July 11, 2018
| 1 Comment
| Categories: Content Management, Social Media
Hitchhiking on other's platforms

One of the complications for a small or medium sized business is other people’s platforms. Without a full suite of owned tools and hardware, most companies depend on outside providers for their needs, including their web and marketing presence. This removes all of the heavy lifting of maintaining your own...

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Managing Your Business Reputation in the Age of Social Media

February 15, 2017
| No Comments
| Categories: Communication, Social Media
Social Media is Making reputation management more complex. Learn how to get started

The rise of social media has been great for businesses in many ways. There’s an immediacy to the conversation between business and customer, and happy customers can spread the word faster and farther than most businesses can on their own. The downside is that it’s just as easy for disgruntled...

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